Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cherish Ur Home (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cherishurhome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The meter arrived in good condition, I tested and it is working. I only noticed that it has some scratches on the screen, one of them well visible and deeper. You should put a protection (a film) to not see it happening in cases where you are tested before delivery or for any other reason.
Exelent the rapids of the product.
I order a given device for the second time. Reliable and accurate. The packaging and condition of the goods is excellent. The check passed without problems. I recommend this brand.
The product arrived quickly. The product works just fine. No battery came out of it. Thanks to the store for the quick shipment
The shipping received it very fast and waiting to try it
It is already the second I buy of the same model. I'm going to give it as a gift. Excellent!
Very fast delivery, two weeks in Grodno! There is a cell for batteries in the box, but there were no batteries themselves. Checked the readings with an expensive Bosch-the readings are the same, but it costs 10 times cheaper
The product meets the stated requirements. Until I figured out all the functions. Basic norms work. Thank you, everything was packed as expected, everything came safe. The delivery is super fast. Everything was tracked. I advise the store, everything is as expected. All such sellers would be!!!
Excellent!
7 days in the delivery center, at the end look for it myself because I had no delivery date
Excellent product!
Product delivered in the same form of purchase, excellent product and recommend the store, thanks now.
It looks good didn’t use it yet but the quality looks good
25 days in Ukrainian by mail. Accurate roulette for inner
Came quickly. Works well.
The measure is pretty accurate, the level is also the norm. Satisfied with the purchase,
Good product. Checked it works. Accuracy is not particularly important to me, so it is suitable for rough measurements. I will put the fence to check the range. The store should post the documentation for download by rangefinder in at least a few languages: Russian English French and German. Leaf investment for work about nothing. You can understand intuitively, but not about all the capabilities of the device.
Excellent product, it was very cheap and I am happy with it. Also arrived very fast
Excellent and best advantages it works with ordinary batteries
The only disappointment is that there were no batteries in the package.. everything was extra... and it works very well